Pick & Pack
Picking and packing are the steps in the order fulfillment process that has the biggest impact on customer experience. It ensures the correct items arrive on time and free from damage. Through our expertise, processes, and technology, we pick and pack with an industry-leading accuracy of 99.9%, updating you and your customers on each order.
We also offer a range of recycled and recyclable packaging and void fill options as standard, ensuring each order is packed safely and securely. All items in a customer’s order are collected (picked) from their storage locations. The items are then put in appropriate packaging (packed), ready for shipping to the customer. The speed, skill and accuracy of the process has a big impact on your customer experience. When orders arrive late, damaged or containing the wrong items, your customers are less likely to recommend or buy from you again.
WHY CHOOSE US AS YOUR PICK AND PACK WAREHOUSE?
Our technology integrates with your online store, to automatically receive orders. We then pick, pack and ship 98.0% of them on the same day, with 99.9% accuracy.
AN OPTIMISED PROCESS
Because we specialise in order fulfillment for fast-moving consumer brands, each of our locations are designed as an efficient pick and pack warehouse. To ensure every order is shipped as quickly as possible, inventory is primarily held in “Pick-face” storage, hence our ecommerce bin pricing mechanism.
Because we specialise in order fulfillment for fast-moving consumer brands, each of our locations is designed as an efficient pick and pack warehouse. To ensure every order is shipped as quickly as possible, inventory is primarily held in pick storage.
PACKAGING OPTIONS TO SUIT EVERYONE
Depending on the size of your products and orders, we offer a range of recycled and/Or recyclable packaging and void fill options as standard. This includes mailing bags, book wraps and boxes. Each packing slip and shipping label is customised with your brand’s logo and business details. Expanding the brand language and your customer experience journey.
You may also choose to have the option to use Fully Branded Packaging. Please speak to your IDF specialist to discuss this in detail and get pricing.
Very Important to remember is that we are an efficiency based, “Best Practice” HIGH VOLUME facility. Order costs reduce through the price breaks.
Price Breaks (Based on Monthly Order Volumes)
Getting going from 100+ monthly Orders (Displayed)
500+, 1500+, 2500+, 5000+, Enterprise